SHIPPING / FULFILLMENT
We ship most orders within 3 business days after purchase (excluding Saturdays, Sundays and public holidays).
We will try to get your order out within 3-5 working day after we receive payment confirmation from finance. As soon as we ship it out, we'll send you a notification with all the shipping details.
You should expect to receive your parcel in 5-7 working days after dispatch.
Shipping Fees will be calculated upon checkout.
Dispatch times vary, orders confirm after cut off time (1.00PM) will be processed as next working day.
We are sorry that we do not accept order cancellations upon dispatch of your order.
If you need help to locate your orders, simply email us at support@myballerine.sg OR use the contact form below. We try our best to attend to you within 24 hours, usually it only takes hours or minutes if we're in front of the computer. :)